Dear Mr. Imperato,
I want to thank your firm for the outstanding service I received today. I purchased a Goldenboy 22LR on Monday April 13 from my local gun store, Prescott Valley Guns, in Prescott Valley, Arizona. The shop displays rifles on the floor for customer to view and handle. Unbeknownst to me the stock had some scratches that were undetected by me at the shop. I just picked up the phone and spoke to your customer service and they agreed to ship me a new stock/butt without the slightest bit of hesitation. I am a 59 year old recently retired MBA with many years in finance. I have never had this type of outstanding service with ” NO Questions Asked”. I was ready to send an email picture to plead my case but my issue was resolved before I could even make the next plea.
I am so proud of this American Made Goldenboy and I can’t wait to show it off. I am a new member of the Prescott Sportsman Club and will relay this outstanding service to all I meet.
I look for to years of enjoyment with the 22LR Goldenboy and anticipate further purchases. Thank you and your team for demonstrating American craftsmanship and product support. I registered my gun on 4/13 and my details should be in your data base.
Please continue your journey as a Great American Business. Best regards for continued success in sales and earning.
Prescott Valley, AZ