Dr Mr. Imperato,
Thank you so very much for the practical and honest advise that you and your staff gave me over the phone today. It has not been my experience that the president of a company would be eager to take a simple customer service enquiry, as you did. You and your staff were a delight to speak with.
As mentioned during our brief conversation, I am a born and bred Australian living in Canada. In order to purchase my Lever Action .22 I sold a very nice (and expensive) European made .22 rifle that I had purchased back in Australia. I was expecting a certain compromise in quality compared to this finely made European rifle due to the very reasonable cost of the Henry. Was I ever surprised! The machining and functioning of the action are flawless, it can be cycled quietly when you want it to be quiet, the fit & finish are exceptional, the grade of walnut is well beyond my expectations, the blueing is deep and rich and the rifle is remarkably accurate to boot! What I have acquired is not just a shooting tool, but an heirloom.
Congratulations to the management team and everyone at Henry Repeating Arms, from the engineers and gunsmiths to the guy who sweep the floor and turn the lights off at night. Your American pride and workmanship show through in every aspect of your product. I think that Benjamin Tyler Henry would be very proud that you have carried on his tradition of fine American craftsmanship. I also doubt that the customer service Henry Repeating Arms provides could have been any better even in the 1860’s when we all know that manufacturers stood behind their products and put their good reputations on the line in order to sell them.
Thanks for a beautiful rifle that will last for generations.